Terms & Conditions
1. About Your Appointment
By booking with The Nail And Beauty Shed, you agree to these terms and conditions. Please read them carefully before confirming your appointment.
Your booking will be automatically confirmed once submitted, however we reserve the right to decline any booking that doesn't fit our policy or service availability.
2. Consultation Forms
Some services require a consultation form to be completed before your appointment. This helps us provide the best possible service and ensure your safety.
If a consultation form is required for your chosen service, you'll need to complete this before your appointment begins. Failure to complete required forms may result in your appointment being postponed.
3. Cancellations and Rescheduling
Appointment & Cancellation Policy
Your appointment time is reserved exclusively for you. To maintain the highest level of service for all clients, we kindly ask that you respect the following policy:
ā¢ Cancellations or rescheduling within 48 hours of your appointment will incur a 100% charge of the scheduled service.
ā¢ Missed appointments (no-shows) will be charged 100% of the appointment cost.
ā¢ Clients arriving more than 15 minutes late may not be accommodated and the appointment will be treated as a missed appointment, resulting in a 100% charge.
We appreciate your understanding and cooperation in allowing us to provide a seamless and exceptional experience for every client.
4. Payment Terms
Payment is due at the end of your appointment and can be made by cash or bank transfer.
We do not currently take payment in advance or require deposits for most services.
All prices are quoted in British Pounds (GBP) and are final once your service is complete.
5. Health and Safety
For the safety and comfort of all clients, children are not permitted to attend appointments unless they are the client receiving the service.
Please inform us of any allergies, medical conditions, or medications that might affect your treatment when completing your consultation form.
We maintain high standards of hygiene and cleanliness in accordance with industry best practices.
6. Your Data and Privacy
We handle all client data in compliance with GDPR regulations and UK data protection laws.
Your personal information will only be used for appointment booking, service delivery, and essential business communications.
We will never share your personal data with third parties without your explicit consent, except where required by law.
7. Refunds and Service Guarantee
We are committed to providing high-quality services and your satisfaction is important to us.
Once a service has been completed, we do not offer refunds. However, if you're not satisfied with your service, please speak to us immediately so we can address any concerns.
In rare cases where a service cannot be completed due to unforeseen circumstances on our part, we will work with you to reschedule or provide an appropriate solution.
8. General Terms
These terms and conditions are governed by the laws of England and Wales.
We reserve the right to update these terms from time to time. Any changes will be communicated to existing clients and will apply to future bookings.
If any part of these terms is found to be unenforceable, the remaining parts will continue to apply.
By proceeding with your booking, you confirm that you have read, understood, and agree to be bound by these terms and conditions.